COOKIE STATEMENT

Nutrimentos Vegetales, S.A. of C.V.uses cookies on its websites. Cookies are text files that are installed in the browser files of the user's computer when they visit a website and can be stored on the hard drive. The information we collect with cookies is non-personal information. The user can always reject our cookies if their browser allows it, but in this case, some parts of our website may not function correctly. Cookies are used to generate access and navigation statistics.

NOTICE OF PRIVACY

INTRODUCTION

PLEASE READ THIS PRIVACY STATEMENT CAREFULLY.

This Privacy Statement informs you about how we use the information we collect about you through this Nutrimentos Vegetales, S.A. website. de C.V., managed by Nutrimentos Vegetales, S.A. de C.V., with headquarters at Av. Miguel Hidalgo #188, Colonia San Miguel Ameyalco, C.P. 52040, Municipality of Lerma, State of Mexico, Mexico, as well as through mobile sites, applications (“apps”), widgets, conferences, events, electronic newsletters, communications or other services (collectively, the “Services”) to whom this Privacy Statement applies. This Privacy Statement does not apply to situations in which we have notified you that an alternative privacy statement is used, nor does it apply to other Nutrimentos Vegetales, S.A. websites. de C.V., as websites managed by other subsidiaries of Nutrimentos Vegetales, S.A. of C.V.

This Privacy Statement also does not apply to data processing activities specifically related to Nutrimentos Vegetales, S.A. employees or candidates. of C.V. current or past. You can contact contacto@nuvesa.com.mx to request the Privacy Statement.

You should review the privacy statement published on other Nutrimentos Vegetales, S.A. websites. of C.V. when you visit them. This website and its Privacy Statement are intended for Mexican users.

Our aim is to treat your information fairly and in accordance with your expectations. We invite you to read this Privacy Statement and assess that the information it contains complies with them.

WHAT INFORMATION DO WE COLLECT ABOUT YOU?

The information we receive about you and how we use it depends on what you do when you visit our website or use our Services. We collect and use your non-personal information (information that does not personally identify you) differently than your personal information.

YOUR PERSONAL INFORMATION

Personal information is information that can specifically identify you, such as your:

• Name and surname;
• address, telephone number, email address or other contact information;
• username or social media profile;
• IP (Internet Protocol) address when said address is associated with a specific user.

We collect personal information about our users in two ways:

1) When you provide it to us directly; p. For example, by entering personal information on certain pages of the website. For example, you can fill out a registration form for a particular service, participate in a survey, or complete a contact form;

2) Using automated means, specifically through cookies. Cookies are small text files that are stored on your computer when you visit a website. They are generally used to facilitate the operation of websites or to improve their efficiency, as well as to provide information to website owners.

HOW DOES NUTRIMENTOS VEGETALES, S.A. USE DE C.V. YOUR PERSONAL INFORMATION?

We may use the information you have shared with us through this website and the applicable Services (other than sensitive information, the use of which is discussed below) for the following purposes:

• Respond to your requests;
• provide the services or information you request;
• resolve and monitor the status of any possible incident relating to the consumer and/or a product or service;
• manage our relationship with you and facilitate any necessary tracking (e.g. by storing important information and preferences for a reasonable time);
• allow you to participate in our online communities, such as social networks and blogs;
• contact you to offer you information that may be of interest to you;
• in other ways that you consent.

Nutrimentos Vegetales, S.A. of C.V. may also use your personal information to the extent necessary to achieve the following legitimate interests, as long as they are compatible with your privacy rights and expectations:

• For analysis purposes in order to research, develop and improve products, services and content;
• to anonymize your information by removing any personal identifiers (your name, email address, etc.) so that it can be used for other purposes. In this case, the anonymous information would no longer identify you and could be treated like other non-personal information. For more information, see the relevant section below;
• apply this Privacy Statement and other rules to your use of this website;
• protect our rights or property.

Nutrimentos Vegetales, S.A. of C.V. You may also use your personal information in accordance with the following legal bases:

• When necessary to protect someone's health, safety or well-being; and
• to comply with a law or regulation, court order or other judicial process.

Where required by law, we will ask you to expressly accept or consent to the processing of your personal data for a specific purpose. For example, where required by law, we will only send you newsletters if you have subscribed to them.

WHAT IS SENSITIVE INFORMATION?

Certain types of personal information are sensitive information. Sensitive information is personal information that reveals or relates to your identity.

NUTRIMENTOS VEGETALES, S.A. OF C.V. WILL YOU TREAT SENSITIVE INFORMATION DIFFERENTLY FROM OTHER PERSONAL DATA?

Nutrimentos Vegetales, S.A. of C.V. will only collect and process your sensitive information:

• In the ways for which you have given your explicit consent;
• to protect your fundamental interests or those of another person, in cases where for justified reasons your explicit consent cannot be given or requested;
• in accordance with applicable laws that include appropriate and specific measures to safeguard your fundamental rights and interests;
• to establish, exercise or defend a legal claim.

For example:

• We may collect sensitive information directly from you, when you voluntarily provide it to us for a specific purpose (e.g., when you contact us with a question or suggestion about our products and services).
• We may collect confidential information as required by the relevant Mexican authorities and other government authorities, to ensure the safe and effective use of our products and services.
• We may collect sensitive information about people who have explicitly consented to participate in studies and other research initiatives.

NON-PERSONAL INFORMATION

Non-personal information is information that cannot identify you or be linked to you in any way. Therefore, the non-personal information we collect through this website does not identify you as an individual and will not be linked to you. It may include information such as the following:

• The type of web browser you use (for example, Internet Explorer);
• the name of the domain from which you have access to the Internet;
• the Internet address of the website from which you linked directly to our website;
• the date and time you access our website;
• the pages you have visited on our website;
• the search terms you use;
• the links you click on.

If you visit our website to read or download information, such as information about a service or one of our projects, we may collect certain non-personal information from your computer. This information is collected through your computer's web browser. If you only read or simply click to download information on our website, we will not collect or find out your name, email address, home address or any other personal information about you.

WHAT DOES NUTRIMENTOS VEGETALES, S.A. OF C.V. DO WITH NON-PERSONAL INFORMATION?

We are always looking for ways to serve you better and to improve our products, services and website experience. We will use your non-personal information to make this website more useful to users. We may also use non-personal information for other business purposes. For example, we may use or aggregate non-personal information to:
Create reports for internal use to develop programs, products, services or content;
adapt or improve the information or services provided;
share or sell information to third parties;
provide information to third parties about how our site is used, such as “traffic statistics” and “response rates”.

MARKETING AND EDUCATION

It is possible that Nutrimentos Vegetales, S.A. of C.V. wish to provide you with educational materials or other information about our products and services that may be of interest to you, based on the information you have shared with us and that we have collected through cookies or similar techniques in connection with your use of the websites, social networks and blogs of Nutrimentos Vegetales, S.A. of C.V.
We will ask you to accept or expressly consent to the use of your personal information for such communications, in accordance with applicable laws.

If at any time you decide not to receive educational, commercial or promotional information related to our products and services or the products or services of our affiliates or service providers, please email us at the contact information below and write “unsubscribe”. account” (Unsubscribe) in the subject of your email. Alternatively, you can unsubscribe using the procedure indicated in each message you receive from us.

Please note that if you choose not to receive promotional messages from us, we may continue to send you important information for other lawful purposes, such as managing any account you may have with us, responding to your requests, carrying out agreements with you, or providing you with information that Nutrimentos Vegetales, S.A. of C.V. have to provide you as required by law; p. e.g., in relation to product or service recalls.

SURVEYS

Occasionally we will invite you to participate in a survey to determine the level of satisfaction of our customers, identify areas for improvement or conduct market research. We will send you a specific invitation to participate in the survey based on our legitimate interests in conducting the survey or your prior express consent to receive these communications and in accordance with applicable law. You may inform us of your decision not to receive such communications in the future as indicated in the section above.

The personal data collected for the survey may include your email address, your telephone number, the results of the survey and any text you have entered in the survey.

We process your personal information as part of the survey for specific commercial purposes carefully considered, based on our legitimate interest and in the belief that they are generally also of benefit to you, always ensuring that our legitimate interest does not conflict with your freedoms and with the data protection rights that protect you.

The commercial purpose of collecting your data is to respond to the opinions you expressed in the survey; specific:
If you have indicated a problem whose solution requires concrete actions on our part.
For more information about the experience you have described to us.
To inform you of any actions we take internally to resolve your issue or improve your experience.

DOES NUTRIMENTOS VEGETALES, S.A. OF C.V. EVER DO YOU SHARE PERSONAL INFORMATION WITH THIRD PARTIES?

Nutrimentos Vegetales, S.A. of C.V. will not share personal information with any third party except as described in this Privacy Statement.

In the normal course of our business activities, we may share certain personal information with Nutrimentos Vegetales, S.A. of C.V. affiliates or with other companies that we hire to perform services or functions on our behalf.

For example, we can:

• Use a service provider to administer certain newsletters or newsletters to which you have subscribed, and provide access to your email address for this purpose.
• Use an external application or platform that allows us to manage and keep track of our communications with you.
• Use our affiliates to provide services related to your personal information; p. For example, we may store your information on a secure server hosted on the Site in Europe or the United States. For information about the circumstances in which we may transfer your information to other countries, please see the relevant section below.
• Use third-party applications or platforms to conduct surveys, which may involve storing survey responses.
• In any case, we will not share more information than is necessary and we will not authorize any third party to maintain, disclose or use your information except to provide the requested services in accordance with the purposes set forth above.

Please note that, subject to applicable laws, we may disclose your personal information if we believe we are required to do so to comply with any law, regulation, court order, or judicial or governmental request. In the unlikely event that all or part of our business is acquired by a third party, your information may be transferred to the new owner, to the extent it is relevant to the business in question and it has appropriate safeguards in place.

Additionally, we may use and disclose your personal information to third parties, if necessary, to:

• Apply this Privacy Statement and the other rules to your use of this website;
• protect our rights or property;
• protect someone's health, safety or well-being;
• comply with any law or regulation, court order or other judicial process;
• investigate or take action in cases of suspected fraud or illegal activities.

Additionally, please note that certain areas of our website may be interactive and allow you to post information that other users can view. If you do not want your information to be publicly viewable, please do not use such sections of the website.

DO WE TRANSFER PERSONAL INFORMATION TO OTHER COUNTRIES?

In certain cases, Nutrimentos Vegetales, S.A. of C.V. may transmit personal information collected on this website to our affiliates or other service providers in other countries, but only to fulfill the purposes set out in this Privacy Statement. Where personal information is transferred from Europe to other countries, we will ensure that safeguards equivalent to those provided by European data protection laws are in place. For more information about the guarantees implemented by Nutrimentos Vegetales, S.A. of C.V., contact contacto@nuvesa.com.mx.

HOW LONG WILL WE KEEP YOUR PERSONAL INFORMATION?

We will only retain your personal information for as long as necessary to fulfill the purposes for which we are permitted to use it in accordance with this Privacy Statement. For example, if you inform us that you no longer wish to receive one of our newsletters, we will immediately remove your email address from our address list. In the event that you participate in a program through our website, we will delete the personal information provided as part of such program within a reasonable time after its completion (e.g. six months after completion, will normally be considered reasonable , unless we have legal grounds to retain some of the information for longer (e.g. if necessary for validation or to comply with record-keeping obligations).

WHAT HAPPENS IF THE PRIVACY STATEMENT CHANGE?

This Privacy Statement was last revised on March 25, 2024. We may change this Privacy Statement at any time and for any reason. If we decide to make a material change to our Privacy Statement, we will post a notice on the home page of our website for a period of time after we make the change. We encourage you to review this Privacy Statement each time you visit the Website.

WHAT HAPPENS TO PRIVACY ON OTHER WEBSITES?

This website may contain links to other websites, some of which may be managed by affiliates of Nutrimentos Vegetales, S.A. of C.V. or by third parties. This Privacy Statement does not apply to other websites, even if they are Nutrimentos Vegetales, S.A. of C.V. Therefore, each time you leave this website, we encourage you to review the Privacy Statements that apply to information you provide on other websites. We provide the links for your convenience, but we do not review or control the privacy practices of websites operated by third parties. We are also not responsible for websites managed by third parties or for the business relationships you maintain with them.

ARE THERE SPECIAL RULES ON THE PRIVACY OF MINORS?

We care about protecting the privacy of minors on the Internet. We will not knowingly collect any personal information (such as name or email address) from children under 18 years of age without the consent of their parents or legal guardians. If, on the other hand, you believe that we have collected personal information from a child under 18 years of age, please contact us.

WHAT HAPPENS TO THE SECURITY OF THE WEBSITE?

Safety is very important to us. We also understand what it is for you. We use industry standard measures to protect your personal information from theft, misuse and unauthorized access, disclosure, alteration or destruction. However, no website or email transmission is 100% secure; Therefore, we encourage you to take special care in deciding what information you send or request by email and to take appropriate precautions, such as keeping confidential any username and password you use.

YOUR RIGHTS

At any time you can exercise your right to access, rectify and, as appropriate, delete any personal information related to you, or limit the processing of your personal information, in accordance with current laws.

You also have the right, at any time, to object, based on your particular situation, to any use or processing of your personal information on which we have based our legitimate interests.

Where we process your personal information in an automated manner as part of a service to you or in accordance with your consent, you also have the right to request a copy of your information in a structured, commonly used and machine-readable format (known as the right to “data portability”).

Such requests can be sent to contacto@nuvesa.com.mx or in writing to Nutrimentos Vegetales, S.A. of C.V., with headquarters at Av. Miguel Hidalgo #188, Colonia San Miguel Ameyalco, C.P. 52040, Municipality of Lerma, State of Mexico, Mexico, to the attention of the Legal Department. Please note that we may ask you to provide proof of your identity (such as a copy of your ID card or passport) before we can fulfill your request.

If you have given us your consent to collect or use your personal information, you also have the right to withdraw your consent at any time in the same way it was provided or by submitting a request in the manner described above.

You may also, at any time, free of charge and without giving any reason, opt out of any direct marketing campaign and request to no longer receive promotional material, as described above.

You can contact the Data Protection Officer at Nutrimentos Vegetales, S.A. of C.V. at contacto@nuvesa.com.mx

HOW TO CONTACT NUTRIMENTOS VEGETALES, S.A. OF C.V.?

If you have questions or comments about this Privacy Statement, please contact us through our website or the contact information listed in the Contact section.